Give us feedback

Feedback is particularly important to us, as it enables us to develop and improve the Helsinki Transport Service. This page provides information about our feedback channels.
Kuljettaja nostaa asiakasta Matkapalvelun autoon.
Photo: Jussi Hellsten

You can give us feedback through the Helsinki City feedback service.

Go to the Helsinki feedback service(Link leads to external service)

We read every piece of feedback and respond to it, be it about disability services social work, our customer service centre or an operator. If necessary, we will forward the feedback to the appropriate party.