Learn more about reserving and cancelling transport.
This page provides instructions regarding aspects such as travel, payment cards, persons accompanying service users and aid devices during transport.
Log in to Milja at hel.fi/milja.
In the Milja self-service channel, you can order and cancel Helsinki Transport Service transport services, track car arrivals, check upcoming and past transports and the number of transports remaining.
You can use the Helsinki Transport Service for work or study commutes or taking care of errands if you have a mobility support decision. Read more about the service and applying for it.
Our customer service department is open around the clock, all year round. Contact us.
A co-payment, i.e. a client fee, is collected for transport provided via the Helsinki Transport Service. Read more about co-payments and their payment.
We take care of our clients’ safety during travel. Read our safety procedures and recommendations during travel.
Read frequently asked questions and our answers to them.
We use customer feedback to improve the Helsinki Transport Service. This page provides information about our feedback channels.
